Print Email Share Tweet Our goal is to provide consistent quality customer service to both internal and external customers. Your feedback is important to us. We will use the information you provide to continue to improve the level of customer service in Human Resources.Section 1 - Demographic Information This section provides information that allows us to identify the impact of Human Resources services on different groups within the University community. Please answer the following questions about yourself. I am a/an: Administrative staff member Applicant for a position vacancy Clerical/Technical/Service staff member Faculty member Professional staff member Retiree Vendor Number of hours worked per week if a University employee: Less than 20 hours (not benefits eligible) 20 hours or more (benefits eligible) Other - please explain: Not a University employee Years of service at Southeast if a University employee: Less than 1 year 1 to 5 years 6 to 10 years 11 to 20 years More than 20 years Retired Not a University employee On average, how often do you contact Human Resources? Never Daily Weekly Monthly Quarterly YearlySection 2 - Rate Human Resources Services Please choose one answer for each of the following questions. Please complete the "Comments" section for any question answered with "Disagree" or "Strongly Disagree" only. Thank you.COURTESY StronglyAgree Agree NeitherAgree norDisagree Disagree StronglyDisagree NoContact Comments The staff in Human Resources treats me with courtesy. KNOWLEDGE StronglyAgree Agree NeitherAgree norDisagree Disagree StronglyDisagree NoContact Comments The staff in Human Resources is knowledgeable. ACCURACY OF INFORMATION StronglyAgree Agree NeitherAgree norDisagree Disagree StronglyDisagree NoContact Comments The staff in Human Resources provides accurate information. WRITTEN MATERIALS StronglyAgree Agree NeitherAgree norDisagree Disagree StronglyDisagree NoContact Comments Human Resources' written materials are easy to understand. CONFIDENTIALITY StronglyAgree Agree NeitherAgree norDisagree Disagree StronglyDisagree NoContact Comments The staff in Human Resources maintains confidentiality. RESPONSIVENESS StronglyAgree Agree NeitherAgree norDisagree Disagree StronglyDisagree NoContact Comments The staff in Human Resources responds promptly to requests for service or assistance. Section 3 - Other Feedback This final section provides you with an opportunity to tell us anything not covered by the survey. What else would you like us to know? News Calendar Current TodayPlease Enable JavaScript.
